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Have You Ever Been Charged Over The Maximum Retail Price - Do This

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Avner Barak  verified-tag

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Sep 17, 2026

If you are charged more than the printed Maximum Retail Price (MRP), it is an illegal practice under the Legal Metrology Act. What to Do Immediately: Ask the seller: Politely point out the printed price and ask them to correct the bill. Get a bill: Always demand a printed receipt or invoice showing the exact amount paid. Take photos: Photograph the MRP printed on the item and the price shown on the bill or store display. Save evidence: Keep digital payment screenshots or cash receipts along with the product wrapper or bottle. How to File a Complaint: National Consumer Helpline: Call the toll-free number 1915 or register your grievance online through the National Consumer Helpline Portal. State Legal Metrology Department: Contact your local state weights and measures department or inspector to report the shopkeeper for unfair trade practices.

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